UNFPA: Upgrade of U-PLAN WhatsApp Chatbot to a Comprehensive SRH and Multilingual Platf
Closes 28 Jul 2026
Summary
UNFPA Nigeria invites qualified service providers to submit proposals for the upgrade of U-PLAN (0916-739-5795) our Family Planning WhatsApp chatbot, into a comprehensive Sexual and Reproductive Health (SRH) and multilingual platform. Since 2022, U-PLAN has provided adequate and…
Full description
UNFPA Nigeria invites qualified service providers to submit proposals for the upgrade of U-PLAN (0916-739-5795) our Family Planning WhatsApp chatbot, into a comprehensive Sexual and Reproductive Health (SRH) and multilingual platform. Since 2022, U-PLAN has provided adequate and accurate family planning information to thousands of users and linked them up to public health facilities for the uptake of their method of choice.
UNFPA now intends to upgrade the chatbot by introducing Retrieval-Augmented Generation, expanding SRH knowledge coverage, improving user experience, adding multilingual support, and strengthening analytics and safety controls. We now seek to expand its reach and impact by enhancing its functionality, inclusivity, and scalability.
How to apply
Apply via the portal/resources below:
Please click on this link before accessing the Negotiation Document(s) link:
Contact details
- Name
- Abba Shehu
- shehu@unfpa.org
Original tender notice
Confirm the latest requirements and any amendments with UN Global Marketplace (UNGM).
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